Astea International, Inc.

Products

Alliance Links

Alliance Links is an integration product for third party sofware solutions.

Alliance Links provide the framework to exchange data and integrate Astea Alliance processes with a wide range of applications – such as for coordinating Alliance Logistics service parts inventory with ERP inventory, connecting remote equipment monitoring to Alliance Contact Center, and interfacing Alliance Mobile applications to wireless data transmission services.

Alliance Links for Financials integrates Astea Alliance purchase order, invoice and logistics transactions with enterprise accounting software. Automating tasks between Astea Alliance points of sale and your back office system streamlines order fulfillment and billing processes.

Alliance Links promote effective re-use of existing systems which can be replaced in the future with minimal retooling – simply change the Alliance Link connector.

Create greater harmony, business synergies and customer focus in enterprise operations. Improve efficiencies. Trim costs. Redefine competitive differentiators. Extend the value and system life of Astea Alliance and your other enterprise systems.

Features

Benefits

Service Management Software Customer Service Automation Field Service Software Dispatch Scheduling Software Mobile Workforce Management Tech Support and Service Call Management Software Aftermarket Service Software Mobile Field Service Field Service Management Field Service Automation Field Service