Astea International, Inc.

Products

Alliance Logistics

Alliance Logistics allows companies to enhance asset management, wherever product resides – remote warehouses, service vans, spares pools, or parts exchanges. It enables a reduction in inventory costs while ensuring stock levels and movements keep pace with service and sales activities. It allows for parts management for effective field service delivery and SLA compliance. Cost management improves cash flow by streamlining and shortening the cycles from inventory to usage to billing. As a result, lower logistics costs open opportunities to recognize higher margins on products and services.

logistics-sm.jpg Alliance Logistics supports multiple warehousing strategies: centralized, regional, repair depot, and service agents’ mobile inventories including kits and tools. Item transaction logs track movements, including in-transit stock. Color-coded priority queues expedite key orders through warehouse operations.

Alliance Logistics tracks component/equipment relationships, serialized and non-serialized items, substitutes and supersessions, costs, defective parts, vendor and customer returns, and parts held for repair. It monitors inventories for reorder quantities, stock levels, and reorder points. Sourcing rules by warehouse include rating vendors by grades, lead times and prices. The system also supports cycle counts and physical inventory adjustments.

Features

Benefits

Service Management Software Customer Service Automation Field Service Software Dispatch Scheduling Software Mobile Workforce Management Tech Support and Service Call Management Software Aftermarket Service Software Mobile Field Service Field Service Management Field Service Automation Field Service