Investors
Astea International Inc. is a premier provider of a unique class of Customer Relationship Management (CRM) technologies for service-centric companies. Our customers work in industries where downtime is not an option, and resource utilization directly impacts financial performance -- companies that market, sell, service and support mission-critical assets. Integrating creative business ideas with technological innovation and best practice expertise, we provide comprehensive enterprise solutions supporting workforce and asset management in sales and service processes.
Astea Alliance CRM addresses the complete service product lifecycle, from lead generation and project quotation, through delivery and billing, to asset retirement. As a result, companies streamline business processes, accelerate the contract-to-cash cycle, enhance resource utilization, reduce downtime, generate incremental revenue streams, and improve customer satisfaction.
We are focused on companies that manage capital equipment, ranging in size from mid-market to large multi-national corporations with geographically dispersed resources. We have licensed applications to over 500 companies worldwide, including market leaders in a diverse range of industries. Focus verticals include: Medical Devices and Diagnostic Equipment, Point-of-Sale Systems, Industrial Controls and Instrumentation, Building (HVAC) Systems, Computers and Electronics, Imaging Systems, Network Operations Centers (NOCs) and Telecommunications.
Customers include industry innovators around the globe, like BancTec, Circuit City, Citibank, Coca-Cola Amatil, FujiFilm, Fujitsu Services, Japan Business Computer, Johnson Controls (JCI), Kunick Leisure, Mettler-Toledo, Micros Retail Systems, Samsung Electronics, Toshiba Electronic Imaging, X-Rite and many others.
