Solutions Partners
Infomill
Infomill is one of the world's leading providers of mobile technical content solutions. Infomill's flagship product, PartsArena, allows organizations around the world to deploy their technical data where it is needed most – in the hands of their field service technicians. Infomill's close partnership with Astea is vital in enabling this information to become an active tool that businesses can use to increase service efficiency and cut costs. Infomill's customers include Rolls-Royce, BT Rolatruc and Winterhalter.
MCA Solutions
MCA Solutions offers Service Planning and Optimization, a software suite is a decision support solution for better management of service parts inventory levels and orders. SPO helps service organizations in aerospace and defense, high-tech and capital equipment transform their service supply chains into bottom-line business drivers by reducing inventory, lowering support costs, and improving service levels. AMR Research has recognized MCA as the most differentiated service parts planning solution for customer-focused companies. Intermec develops, manufactures and integrates wired and wireless automated data collection, Intellitag® RFID (radio frequency identification) and mobile computing systems. Its total solution approach offers companies assurance that, with Intermec’s network of leading technology partners, Intermec and its team can provide complete answers to companies supply chain information requirements, from concept to completion.
On-Board Communications
On-Board Communications supplies FleetTraks, a cost effective location-based solution for personal and business use. Its exclusive Dashboard program provides simple, clear, and concise fleet information minimizing the need for employee intervention. The dynamic design of FleetTraks supports fleets from a few to a few thousand vehicles. The On-Board team has over 100 years experience in fleet management and has authored over 20 patents for location-enabled services.
Panasonic Computer Solutions
Panasonic Computer Solutions has produced the field service industry’s most reliable mobile PCs – the legendary Panasonic Toughbooks® – for more than fifteen years. Rugged and wireless, Toughbooks are total computing solutions, allowing service technicians to maximize their productivity no matter where their jobs may take them. Award-winning Toughbooks are built to withstand the harshest conditions, ensuring maximum uptime in the field or in the office.
SOLSIS
SOLSIS is a reputed ICT solutions provider offering a full spectrum of ICT solutions and services to customers in both the government and private sectors. With 25 service centres throughout Malaysia, SOLSIS assist clients to implement ICT solutions across the nation. Part of Dataprep Group, SOLSIS together with its subsidiaries, is regarded as Malaysia's pioneer in IT, having accumulated over 30 years of IT experience.
Symbol Technologies, Inc.
Symbol Technologies Inc., The Enterprise Mobility Company™, is a recognized worldwide leader in enterprise mobility, delivering products and solutions that capture, move and manage information in real time to and from the point of business activity. Symbol enterprise mobility solutions integrate advanced data capture products, radio frequency identification technology, mobile computing platforms, wireless infrastructure, mobility software and world-class services programs. Symbol enterprise mobility products and solutions are proven to increase workforce productivity, reduce operating costs, drive operational efficiencies and realize competitive advantages for the world's leading companies.
Axeda Systems, Inc.
Axeda Systems Inc. is the world's leading provider of devicerelationship management (DRM) software and services. The Company’s flagship product, the Axeda® DRM system, helps manufacturing and service organizations increase revenue and lower costs by proactively monitoring and managing devices and systems deployed at customer sites around the world. Axeda DRM is a highly scalable and comprehensive remote management solution that leverages its patented Firewall-Friendly™ technology to enable Machine-to-Machine (M2M) communication via the Internet. Representative customers include EMC, Cardinal Health, and Applied Biosystems.